Property Management System

• Property Listings and Management: The platform should allow admins to easily add, update, and categorize property listings in real-time. This would help potential buyers and renters view accurate, up-to-date property details, including images, pricing, availability, and descriptions.
• Customer Interaction and Inquiries: The system needed to facilitate seamless communication between the admin, tenants, property owners, and vendors. Admins should be able to manage tenant inquiries, schedule property viewings, and provide timely follow-ups to close deals or resolve queries.
• Maintenance Request Management: Tenants and homeowners should be able to submit maintenance requests through a user-friendly interface. The system would then assign these requests to appropriate vendors, track their progress, and allow all parties (admin, homeowners, tenants, and vendors) to communicate and stay updated on the status of tickets.
• Ticket Tracking and Transparency: The platform needed to offer transparency in maintenance request handling, allowing tenants and property owners to track the status of their tickets, ensuring they are resolved in a timely manner.
• Workflow Optimization for Property Transactions: The system needed to streamline property-related workflows, including managing rental contracts, lease agreements, renewals, and payments. This would help the admin efficiently track transactions and maintain up-to-date records for each property.
• Integrated Communication System: The platform should provide a central hub for all communication between tenants, property owners, vendors, and the admin. This would eliminate the need for external communication tools, reduce miscommunication, and improve task resolution.

By integrating these intelligent features, the platform would not only help the client manage properties more effectively but also improve the overall user experience for both tenants and property owners.