As an active CSA(Community-Supported Agriculture) delivery firm, the client was stuck with an old-fashioned CSA software that offers limited functionalities. They were facing challenges in organizing customer details, billing, routing system for delivery drivers, product management, inventory management, and communication management. Also, they had to run their manual analysis to know how well a certain item was selling. When the client wanted to offer a discount, his organization had to go into each of the customers’ accounts to do it. The client also wanted to add a customized subscription system, automated plus manual renewal features.

The Client turned to YapBuzz with a vision of an innovative web-based delivery platform providing a safe space where buyers can purchase with many flexible options. It was quite a unique initiative where a huge number of customized options were requested by our client to ease their supply chain management issues. The client also required secure, redundant, updated business data.
One of the significant challenges we faced was that our client wanted a clutter free system with easy product, order, report and email management as per their business model. We have taken a bit different approaches for evaluating the requirements. We gave a distinct questionnaire for this project to understand the persona in the user research stage.

We are happy to say that all of the ambitious project objectives were achieved and the project was accomplished in about 12 months, within the planned project budget. Fully functional version of the platform was implemented together with the associated documents and records, proving that the team had followed the regulatory requirements.